Shipments and returns

Your pack shipment

1. Packages are generally dispatched within 1 days after receipt of payment and are shipped via USPS, UPS, and FEDEX shipment with tracking and drop-off without signature. For special care delivery, we require signature.

2. Free shipment is used. For free shipment, it is applied to only USA.

3. The combined shipment is applied.

4. We ship to the address on Paypal. But if you want us to ship to the different address, you need to pay the additional charge for this.

5. If you prefer delivery by the express or expedited shipment, the paid shipment is applied to all cases.

6. All international customers:

  • The paid shipment is applied,
  • We don't pay customs, duties, VAT taxes etc,
  • The combined shipping is applied.

We always love to hear from our shoppers, so feel free to contact one of our Pinkydarky Customer Loyalty Team(PCLT) for questions or comments. They are available by phone at 888-363-5842 or via email

The Pinkydarky Customer Loyalty Team Phone Hours

  • Monday-Friday, 9AM to 6PM PCT
  • Saturday, 10AM to 1PM PCT